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 FAQ 

1. Does AccPower support to display and record different countries' characters simultaneously?
Yes. From version 4.0, AccPower adopts Unicode (UTF8) standard. AccPower supports all Unicode standard characters, e.g. Traditional Chinese, Simplified Chinese, Japanese, Thai, etc., provided that your MS Windows supports to display and input by Unicode characters.
AccPower uses Arial as the default form. If some characters displayed by a square happened, it is just because Arial doesn't support this character. Please follow the below steps to change the form:
1. Open aps4.ini under the installation folder of AccPower. Default folder is c:\aps3000prov4.
2. Insert a new line under [Common]. Type "Font=" + the name of the form. For example:
  [Common]
  Font=Tahoma
If Font=Default is used, the default form of MS Windows will be applied. For MS Windows 7, the default form is Tahoma.
2. Why only part of the voucher or invoice (in the format of Computer Form) can be printed on the left side?
It is because your printer driver can't support custom paper size. Most default drivers of MS Windows doesn't support custom paper size. Please refer to the following solutions:
a) The best solution is to ask your printer vendor for the driver supporting custom paper size.
b) Change the paper size to the one your printer driver supported, such as A4.
c) Create a new format. It is applicable to MS Windows 2000, XP, Vista and 7.
i) click Control Panel -> Printers and Faxes, select the printer by mouse
ii) In the printer windows, choose File -> Server Properties to create new paper size
iii) Set a form name, check the box for Create a new form, input paper size, click Save
iv) Click the OK button when finished
v) Select this new format in Report Designer
3. Why there is no response when the reports printed by multifunction printer?
It is because the drivers of these multifunction printers don't support Letter Size paper. Please change Paper Size to A4 in General page of [System Setup]..
4. Online demo
1. How to add Company Logo
2. How to add a field, e.g. stock code
3. How to change width/height of a field
5. Remote Support Website
Remote Support Website

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